NMH

NMH | 2024 227 Education Learning & Development T he Executive Management Team approved a Project Manager in January 2024 to review Learning & Development (L & D) at the NMH following an audit in 2019 from BDO Ireland. The audit returned various recommendations on training, covering access to high quality L & D facilities, which can support the level of staff satisfaction and retention. BDO also recommended the establishment of budgets for L & D, accurate recording of Mandatory Training and centralising all records for monitoring and Key Performance Indicator purposes. The Hospital need to be able to accurately ascertain the completion of Mandatory Training, Continuous Professional Development (CPD) and other L & D requirements. The Hospital want to communicate available training in a prompt and standardised manner to ensure equal L & D accessibility and the associated application pathways. This project in January 2024 was approved to update all policies relating to training, upgrade the NMH e-learning platform, review Mandatory Training presentation's following continuous feedback from attendees and finally create an annual prospectus and Learning & Development Strategy for the Hospital. The Hospital want to ensure there is Governance on Mandatory Training for all staff and with this in mind, a committee of various stakeholders was established in 2024 with terms of reference. This committee meet quarterly to review Mandatory Training compliance and discuss any additional Mandatory Training required for all staff. Outside of this, Heads of Department will ensure that specialist training is up to date for specific roles under their remit. Upgrade of the E-learning Platform In 2024, the NMH online Learning & Development Platform was upgraded. When staff log in, they now see an improved user interface, user experience, enhanced reporting capability and improved compliance features. Staff can see the following training at the click of a button: • Mandatory training modules • Access to a number of e-learning courses and resources • Records of Continuous Professional Development (CPD) to track staff progress which in turn can be used for performance achievement meetings • Dashboard to view at a glance, Mandatory Training completion and outstanding modules Higher Diploma in Midwifery Graduates! Midwifery & Nursing Education and Human Resources were involved in this upgrade, which was lead out by the Project Manager following research of the current market and the NMH provider to ensure the NMH model was designed and upgraded to meet the Hospital needs. Work is ongoing with reviewing training polices, updating e-learning modules, the establishment of meetings with trainers, mandatory training governance committee, and engagement with the Learning & Development National forum established on 28th November 2024. This National Forum aims to foster collaboration and exchange ideas on strategies, tools, and solutions that can help us drive learning and development initiatives more effectively within our Hospital. Under this NMH project, the patient e-learning hub is also being updated working with various specialists to ensure patients are receiving up to date information and this is progressing well and due to be completed in Quarter 1 of 2025. Yvonne Connolly, Director of Learning & Development Project.

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