NMH

NMH | 2024 170 Quality & Safety Services Q Pulse activity remained high. The Q Pulse tracker, recorded a total of 1,589 requests, up from 1,073 in 2023. These include document updates, formatting, passwords, individual training and HR requests for starters and leavers. Staff Development The NMH has always promoted and supported staff development and career progression. The QRPS Department teams have undertaken education in many different areas throughout the year. These have included After Action Review, Systems Analysis Review and Open Disclosure training, Risk Management and the SAFE (Situation Awareness For Everyone) programme. Fidelma Martin is in the second year of a Masters in Human Factors in Patient Safety. Martin Creagh is completing a Graduate Diploma in Healthcare (Risk Management and Quality). Rachel Irwin has graduated with a Postgraduate Certificate in Quality Improvement and Leadership in Healthcare. Dr Orla Sheil completed the RCSI Integrated Healthcare Leadership Programme. We are all very grateful to the EMT and HSE Dublin and South East Regional Health Authority for their support in these endeavours. Finally, I would like to thank each and every member of the QRPS Department for their hard work, professionalism and collegiality. I hope 2025 will bring further progress in the Department and look forward to working with the EMT and the QRPS Committee of The Board of the Hospital in this regard. Dr Orla Sheil, Director QRPS Department. Dr Eva Hartigan, Senior House Officer in Obstetrics & Gynaecology.

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