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193 Supp t Services NMH Annual Rep t | 2020 T he Chaplaincy Department provide spiritual, emotional, grief and bereavement support to bereaved patients / families who have experienced early miscarriage, mid trimester loss, stillbirth neonatal death and compassionate induction of labour. Work practices have been adapted to ensure COVID-19 regulations are adhered to while at the same time ensuring that any further distress on bereaved parents and their families is minimised. Spiritual/Religious and Practical Support The Chaplaincy Department recognises and values all belief systems in a developing multi-cultural society through co-ordination of appropriate chaplaincy services with representatives and ministers of all faiths and those of none. All services being led by the Chaplaincy Department are viewed through a broad lens therefore delivering a 21st century model of spirituality through providing appropriate support. Mortuary / Chapel of Rest The Chaplaincy Department take full responsibility for the management / co-ordination of the mortuary chapel of rest services: Activity The table below shows the areas where we have provided support. The chaplaincy office is used as a quiet space providing spiritual, emotional, grief and bereavement support to bereaved families and to staff members. There is also other unspecified and unplanned support provided, this support often occurs informally with staff, patients and their families on corridors and other locations throughout the hospital. Support is provided to families whose baby's death had not been acknowledged in any way in the past. Included in the undocumented support, is the support provided to staff: this often happens in the chaplaincy office or outreach situations. Remembrance Prior to the COVID-19 pandemic, the Chaplaincy Department organized and led liturgies for significant events in the life of the hospital. This year's Remembrance Service did not take place, however we had a number of bereaved parents visit the Chapel of Rest to view the remembrance book. We provided support to a large number of bereaved families over Chaplaincy the phone and in the Oratory at the time leading up to, and after the remembrance candlelight procession. As in previous years, many bereaved parents and bereaved adult siblings, requested that baby's names be included in the Book of Remembrance which is on permanent display in the hospital oratory. We facilitated the transportation of the Remembrance Book externally for entries to be made. 2018 2019 2020 Services - naming / Baptisms/ removals 85 151 213 Stillbirth 103 108 113 Undocumented support 50 50 70 Early miscarriage 30 8 57 Neonatal death 27 33 30 Termination of pregnancy 3 20 14

