NMH Annual Rep t
|
2020
NMH Annual & Clinical Rep t
|
2021
155
Standalone Chapters
Figure 1: Laboratory Requests Summary (Totals)
60000
50000
40000
30000
20000
10000
0
Figure 3: Department of Pathology and Laboratory
Medicine User Survey 2020
Very Dissatisfied
Dissatisfied
Neither Satisfied
nor dissatisfied
Satisfied
Very Satisfied
70%
60%
50%
40%
30%
20%
10%
0%
Overall how satisfied are you with the service the laboratory proivides?
Figure 4: Department of Pathology and
Laboratory Medicine Audit Calendar
2018 2019 2020
78
74
73
Audits Performed
30%
25%
20%
15%
10%
5%
0%
-5%
-10%
-15%
-20%
-25%
Bio
chemistry
Endo
crinology
Haema
tology
Micro
biology
Transfusion Histology RVEE
Micro
biology
Referred
RVEE
Virology Genetics Referred BIO
Figure 2: Change in workload (% variance) 2020 vs 2019
2020 2019
Bio
chemistry
Endo
crinology
Haema
tology
Micro
biology
Transfusion Histology RVEE
Micro
biology
Referred
RVEE
Referred BIO Virology Genetics