Issue link: http://digitaleditions.uberflip.com/i/1276235
COVID-19 Policy Response Plan 22 | Policies & Procedures Communication with parents/guardians In advance of children returning, the service will make contact with parents: Enrolment forms will be updated if required particularly in relation to authorised collectors. To enquire if their child is returning to the service. To ask them to complete the return to service child form. To explain the revised COVID-19 health and safety and risk management procedures, the revised drop off and collection procedures, the purpose of these new procedures in reducing the transmission of the virus and that the service is safe for their children to return to while acknowledging that the risk of the virus being transmitted cannot be fully eradicated. To explain the 'play pod' – who will be their child's key worker and that the purpose is to reduce the number of close contacts that their child and the staff will have while attending the service. To emphasize the importance of their child only attending the service if they are well and with no symptoms of COVID-19 and actions to be taken if their child is displaying any of the symptoms of COVID-19 or is a confirmed case or is a close contact with a suspected or confirmed case. To explain the actions that will be taken if a child or staff member shows symptoms of COVID-19 while attending the service including that their child's temperature may be taken in this context. To request an additional emergency contact in the event that they are not contactable. To explain the parental agreement, what it will cover and that parents will be required to sign it. To assure them that the service's practices will continue to be child-centred. To emphasize the responsibilities of parents in supporting the new procedures. The service will also seek to understand if COVID-19 and the restrictions have had any traumatic or difficult impacts on the child and family and how the service may need to support the child on their return. The service recognizes that ongoing communication will be really important especially if procedures change or are updated and this helps to make everyone feel secure and safe with the new procedures. The service will ensure that parents are met at the entrance of the service each day by a staff member working in the 'play pod' that their child is in, while adhering to social distancing between the adults. In addition to the usual communication about children, this time also allows discussion on children's health and any sign of them being unwell.